Privacy Policy

1. Introduction

Welcome to MediSync Labs (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website, platform, and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you, including but not limited to:

• Personal Information: Such as your name, email address, and other identifying details.
• Health and Medical Data: Information related to your health or test results if provided voluntarily.
• Usage Data: Automatically collected data including IP addresses, browser type, device type, and browsing activities.
• Location Data: Approximate or precise location data, if you choose to share it.

3. How We Use Your Information

• Service Provision: To provide, maintain, and improve our Service.
• Communication: To send service-related emails, updates, and technical notices.
• Analytics: To understand user behavior and trends for enhancing the user experience.
• Research & Development: To innovate and improve our offerings through data analysis.

We will never sell your personal data to third parties for marketing or advertising purposes.

4. Data Sharing and Disclosure

• Service Providers: Information may be shared with third-party providers who assist with our operations under strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, regulation, or court order, or to protect our rights and safety and that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale, user information may transfer to a successor entity.

These third parties are obligated to adhere to our privacy and security standards.

5. Data Storage, Security, and Retention

We employ industry-standard security measures such as encryption, secure servers, and access controls to safeguard your data. We store your data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations.

• Data Retention: We keep personal data only as long as required, and securely dispose of it once no longer needed.
• Security Measures: Encryption (in transit and at rest), firewalls, and strict access controls.

6. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the site. You can manage cookie preferences through your browser settings, but this may limit certain features of the Service.

7. Third-Party Links

Our Service may contain links to third-party websites that are not under our control. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy statements before providing any information.

8. Children’s Privacy

Our Service is not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we discover such data, it will be promptly removed from our systems.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country where data protection laws may differ. We take steps to ensure proper safeguards are in place when transferring data internationally.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of material changes via email or by posting a prominent notice on our website before changes take effect. Your continued use of the Service indicates your acceptance of the revised policy.

11. Your Rights

You have the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to object to certain processing or request data portability. For any such requests or concerns, please contact us at support@medisynclabs.ca.

12. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please reach out to us at: